Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

What is the return policy?

We are excited to offer our customers free shipping for returns within 30 days of purchase on items that have not been washed or worn and still have the tags on them.  Please ensure you place the item in the mail within 14 days of printing the return slip.  


We allow size exchanges in the same style & color as your original order.  Please follow the instructions to print an exchange shipping label and we'll send out the new size once your item is in the mail.  Please ship your item as soon as possible to ensure we have inventory available. 


If you need to exchange for a different color or style, we recommend ordering your new piece at dudley-stephens.com and returning the one you have.


For any issues or questions, please email info@dudley-stephens.com.

Is it easy to return items? 

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

What items are returnable? 

Items purchased in the last 30 days that have not been washed or worn and still have their tags on them.

How soon will I get my refund? 

Once your items are inspected by the store, you'll get your refund typically within 3-5 business days.

What items are non-refundable?

- Items marked as final sale.

- Free gifts or promotional items with retail value.

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